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SBCGlobal Email Not Working – Here’s How To Fix

We are living in a technically advanced world where a digital workaround cannot be completed without a substantial email service. Emails play a significant role in a corporate woodwork where communication needs to be done on time for a productive output. SBCGlobal is one such email service that always takes the center stage when it comes to digital work environment. It is not just a regular email service but a remarkable one enriched with several features suiting corporate work-atmosphere. However, just like any other noteworthy digital service, it sometimes displays errors such as not working.

No wonder emails are going to stay here for a very long time and SBC Global is a name that every corporate house trusts, it brings indefinite pause in the work when it suddenly stops working. We are going to discuss some of the troubleshooting methods that help in fixing the issue with your SBCGlobal Email.

Nonetheless, before proceeding with the troubleshooting steps, let’s throw some light on some of the issues that email service faces commonly;

Here We Dug Out The Common Issues That SBCGlobal Subscribers Encounter;

You must be wondering why is SBCGlobal net email not working and come face to face with any of the below mentioned symptoms;

  • SBCGlobal stop responding abruptly.

  • Whether indefinitely, SBCGlobal email shows the downtime report.

  • The preferred Email Account does not open and emails become inaccessible.

  • Your desktop system unable to load login page.

  • It shows that you have entered incorrect username and password.

  • When you try to send email, the account system does not respond.

  • Whether you have Android or Apple device, the email service becomes inaccessible.

  • When a user try to download attachment from the email, they cannot do so.

  • No matter if it is the Outlook profile you have added your SBCGlobal account in, it stops responding.

  • Your email account is compromised or otherwise hacked.

Solutions That Fix The Issue If you Access The Email Through Following Devices;

1. Desktop System.

2. Android Device.

3. iPhone.

4. Mac.

We are going to discuss the solutions you can opt to for the above mentioned devices.

Desktop System.

  • Check Your Internet. –> it is the basic troubleshooting step that you must adhere to. Ensure that your device is getting adequate bandwidth to make the email service accessible. Sometimes, slow internet connection could be the reason why the SBCGlobal email is inaccessible. Therefore, check your web connection thoroughly and switch it with another internet connection if it runs slow.

  • The Email Service’s Server is Down. –> If your internet service is good with the speed, then perhaps you must check the server status. Simply, try to access the and take a look at the server status on the website. You can check either of the two server status – AT&T and SBCGlobal. This is the crucial step that tells you whether the server is up or down. Therefore, if your SBCGlobal is email not working today, perhaps the server is down. There is nothing you can do about it. All you need to do is wait for the server to up again.

  • Update Your Browser.Browser plays an important role when you are accessing SBCGlobal via web. Sometimes it comes with compatibility issues as well which you can sort out by switching the browser. If your browser is working fine and later on down the time, it stops working with the SBCGlobal web-mail, you can try clearing the cache files in it. Cookies and cache files sometimes pose problem in the SBCGlobal working and pose poor functionality. Therefore, by clearing those files, you can make the email work optimally.

  • Check Your Login Credentials. –> Some users hurriedly enter with incorrect login credentials which certainly does not allow you to get access to the email account. Therefore, look for the credentials you provide while login. Thus, double check your username and triple ensure if the password you provide is accurate. In some instances, a user forgets the password. You can reset the password again and reset it again. You can try using password manager as well. This way you need not to remember your credentials. All you need to do is to access your password manager and provide the credentials through it, and voila!

  • The Email Account is Compromised. – > If your SBCGlobal email is not working, then chances are that, it might be compromised. This is year 2022, where cyber threat actors have wreaked havoc on world organization and laid waste to billions of dollars. Therefore, make no big deal of it, if your account is hacked. Luckily, you can recover your hacked account by resetting your password.

Android Device.

Your SBCGlobal email can stop working on your Android device as well. If that’s the case, then you might want to follow the below mentioned steps;

  1. The basic solution you can choose is to restart the device. It solves the matter most of the time.

  2. If the email is still not responding, check your internet settings.

  3. If the internet connection is alright and the mail is still not working, then you can try deleting the cache files from the app. You might need to delete the App data as well, which you can retain later on.

  4. If your account is hacked, you can recover your account by resetting your password.

  5. Sometimes App also gets broken. Therefore, by uninstalling and reinstalling it back again you can recover your email account.

Apart from that, you must ensure that the POP/IMAP settings you provide on your device are correct. Below mentioned are the details that you must provide;

  • Incoming Mail (IMAP) Server:
  • Incoming Port: 993
  • SSL Requirement: Yes
  • Outgoing (SMTP) server:
  • Outgoing Port: 465 or 587
  • SSL Requirement: Yes
  • Authentication Requirement: Yes


For users having iPhone facing the same challenge, can follow the below mentioned steps to rectify the situation;

  • To begin with, you need to check out if your Apple device is having optimum network signal strength.

  • When you provide your account credentials, ensure that you are entering the right information and also, check your POP/IMAP settings.

  • Besides that, you can also fix it by removing and re-adding your account details. Once you done that, check if the issue problem is resorted.

    Incoming Mail Server –

    Outgoing Server –

Other than that, enable the SSL authentication. Go to the advanced settings and enable it on both servers.

  • Now, clear your device with cache files and check if the email service is now functional.

  • If the email service’s server down, wait till it starts functioning normally.


For the Mac users who complain about SBC Global Email not working, here’s what they can do to resolve the matter;

  • Get access to the “Settings” in your Mac device.

  • Now click on the “Mail”.

  • Once you have clicked the “Mail” option, now choose “Accounts”.

  • Now, from the list of accounts, check “Add Account” and select “Other”.

  • Now, add your prefer account.

  • Next, get access to the “Description” and from there, provide “SBCGlobal” in the field.

  • Now, click next and choose “POP” and provide the hostname –

  • Click on “Next” tab for outgoing email server, and enter “”

  • Click “Save” to save the changes.


Hopefully with the solutions provided for the devices mentioned in the guest post, you will be able to make your SBCGlobal email function well. Besides that, if you are not able to rectify the issue, you can try contacting our toll free hotline number.

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